Privacy Policy

Last Updated: 10th September 2025

1. Who We Are

This website is operated by Thoroughly Good Ltd, a UK-based domestic an d commercial cleaning service. We are committed to protecting your privacy and handling your data transparently and securely.

2. What Data We Collect

We may collect and process the following personal data:

• Name, email address, phone number (via contact forms)

• Business name and service inquiry details

• IP address, browser type, and device information (via Google Analytics or similar tools)

3. How We Use Your Data

We use your data to:

• Respond to service inquiries

• Improve website performance and user experience

• Send updates or marketing communications (only with your consent)

4. Legal Basis for Processing

We process your data under:

• Consent (for marketing)

• Contractual necessity (to respond to service requests)

• Legitimate interests (to improve our services)

5. Cookies

This site may use cookies to track usage and improve functionality. You can manage cookie preferences via your browser settings. For more details, see our [Cookie Policy].

6. Data Sharing

We do not sell your data. We may share it with:

• Trusted service providers (e.g., Google for analytics and hosting)

• Legal authorities if required by law

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined or as required by law.

8. Your Rights

You have the right to:

• Access your data

• Request correction or deletion

• Withdraw consent

• Lodge a complaint with the ICO

9. Contact Us

For privacy-related questions: 📧 kerry.gilham@thoroughlygood.co.uk 📞 +44 (0) 7889 886998 📍 69a Barton Street, Tewkesbury, England, GL20 5PY